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Returns & Refunds Policy
At Sam’s Football Fits, we want you to be completely happy with your purchase. If you’re not satisfied with your order, we offer a 30-day returns policy.
1. 30-Day Returns
You can request a return within 30 days of receiving your order if you’ve changed your mind.
To qualify for a standard change-of-mind return:
- The shirt must be unworn and unwashed.
- It must be returned in the same condition it was received.
- All original tags and labels must remain attached where applicable.
Please contact us before sending an item back so we can provide the correct return instructions.
2. Faulty, Damaged or Incorrect Items
If your shirt arrives damaged, faulty, or significantly different from its description, please contact us as soon as possible with photographs and details of the issue.
We will cover reasonable return postage costs where an item is faulty, damaged or incorrectly described.
Your statutory consumer rights are not affected. This includes your legal rights to a refund, repair or replacement where applicable.
3. Return Postage
For change-of-mind returns, customers are responsible for the cost of return postage.
For faulty, damaged or incorrectly described items, Sam’s Football Fits will cover reasonable return postage costs.
4. Refunds
Once we receive and inspect your returned item, we will process eligible refunds to your original payment method.
For standard change-of-mind returns under our 30-day policy, we aim to process refunds within 7 days of receiving the item.
For cancellations under your statutory consumer rights, refunds will be processed within the applicable legal timeframe.
5. Contact Us
If you have any questions about returns or refunds, please contact Sam’s Football Fits through our website contact page.
We’re always happy to help!